🤖 Echoforce – AI Customer Support UI Template

Echoforce is a modern SaaS frontend UI template designed for building next-gen AI-powered customer support platforms. Crafted with Next.js 14, Tailwind CSS 3, and Shadcn UI, this template provides a sleek, functional foundation for building tools that blend automation, real-time ticketing, and AI agent experiences into one seamless support system.

✨ UI & Usability Highlights

  • ✅ Elegant and intuitive UI with modern design trends

  • 🌗 Full Dark Mode support

  • ♿️ Accessible components via Shadcn UI

  • 📱 Fully responsive for all devices

  • 📊 Prebuilt chart components for support analytics

  • 🎞️ Smooth transitions, animations, and gradients

  • 🧼 Clean, scalable, and maintainable codebase

  • 🔌 Ready for backend/API integration

💼 Core AI & Support Features (UI-ready)

  • 🎫 Robust Ticketing System with:

    • AI Smart Replies

    • Agent handover/resolution flow

    • Customer details & context

    • Ticket filters and statuses

    • Knowledge base lookup

  • 📊 Analytics Dashboard:

    • Tickets by category, response times, agent performance

  • 🧠 AI Insights across agents, tickets, and performance metrics

  • 👤 Agent Profiles with individual metrics and AI performance summaries

  • 📚 Knowledge Base Management UI

  • ⚙️ Automation Engine:

    • Multi-step action builders

    • AI-suggested automation flows

    • Triggers based on ticket events or user data

🚀 Getting Started

  1. Download & Unzip
    After purchasing and downloading the ZIP file, unzip it. Inside, you’ll find a folder named

    echoforce

  2. Navigate to the Project
    Open your terminal or command line, and navigate to the folder:

    cd echoforce

  3. Install Dependencies
    Run the following command to install all required packages:

    npm install

  4. Run the Development Server
    Once installation completes, start the development server:

    npm run dev

  5. Visit the App
    Open your browser and visit:

    http://localhost:3000

  6. Start Customizing
    Open the project in your favorite code editor (e.g., VS Code) and begin customizing:

    • 🎨 Change Colors: Update color palette in tailwind.config.ts or use global Find & Replace

    • 🔠 Change Fonts: Update fonts in global styles or Tailwind config

    • 📁 Add Pages or Components: Extend UI from the organized components/ and app/ folders

    • ⚙️ Integrate APIs: Hook up real data by integrating your backend endpoints